Hai is a psychotherapist with over seven years of experience providing both individual and group psychotherapy for clients ranging from adolescents to the elderly. She specialises in psychodynamic and humanistic therapy and incorporates approaches such as Emotionally Focused Therapy for Couples (EFT) and trauma-informed care. Hai has supported clients facing a wide range of issues, including depression, stress, anxiety, low self-esteem, relationship challenges, trauma, and long-standing patterns of emotional and interpersonal difficulties.

She believes that every emotion and behaviour has a root cause, and that through the process of psychotherapy, individuals can gain deeper insight into themselves, increase self-awareness, and make meaningful and lasting changes in their lives.

Hai’s previous work includes roles within hospital settings, where she provided psychotherapy and family support as a case manager for both inpatient and outpatient care. Her responsibilities included delivering individual, group, and couple therapy, as well as organising educational activities for hospital staff focused on mental health awareness and self-care. She also facilitated cognitive stimulation programs for elderly patients and individuals with dementia, helping to enhance their cognitive function and quality of life.