There are several common questions that people come into counselling have. Please read through so that you may get some of your questions answered. Be sure to ask your therapist any other questions that you may have

Counselling / Therapy works by providing a safe and supportive environment where individuals can explore their thoughts, feelings, and behaviours. Through various techniques and approaches, therapists help clients gain insight, develop coping skills, and make positive changes in their lives.

By definition, in some countries counselling typically focuses on specific issues or situations, while therapy is more comprehensive and may delve deeper into underlying mental or emotional issues. For our work with clients we will use the terms interchangeably as part of the same process.

Counselling (Thailand) Co.,Ltd is a DBD registered Thai limited company and has been trading since 2018.

We currently have 17 experienced counsellors within our team comprising both male and female. All qualifications are stated in the individual profiles that can be found on our counselling team page which include Masters Degrees in Counselling, Psychology or Counselling Psychology as well as other professional relevant diplomas and certificates. 

Yes. All counsellors are fluent in English language and many speak English at native level.

In addition to our two main languages English and Thai we can also offer counselling in Vietnamese, Indonesian, Mandarin, Punjabi, Hindu, Punjabi and Korean. 

Although we do not offer counselling in Laos language we do have 2 therapists from the North of Thailand who understand Laos so usually can combine Thai and Laos. 

The most common issues we work with are stress, anxiety, anger, depression, trauma, ACE (adverse childhood experiences). Alcohol and substance abuse, relationship problems,  trust/intimacy issues, low self esteem, compulsive behaviours such as eating disorders, gaming, social media, gambling and OCD. 

If there is anything not mentioned here then please either email us or mention this on your online enquiry form before booking the free initial consultation so we can allocate the most appropriate therapist

Counselling (Thailand) Co., Ltd provides counselling and talk therapy services only. We are not a licensed medical practice so we are unable to provide any psychological diagnosis for mental health disorders, psychiatric testing, treatment or prescriptions for medications. If any of the above is required we recommend you contact one of the international hospitals Bangkok Hospital or Bumrungrad (Bangkok based clients) and for clients outside of Bangkok we recommend you contact the nearest Bangkok hospital branch.

If it seems like medication could be helpful, your therapist might suggest connecting you with a psychiatrist or another healthcare professional who is qualified and capable of undertaking psychological/psychiatric assessments and prescribing medication as a potential treatment component . Combining medication with therapy can often be an effective approach for addressing certain issues however Counselling (Thailand) Co., Ltd provides counselling and talk therapy services only.

We are not a licensed medical practice so we are unable to provide any psychological diagnosis for mental health disorders, psychiatric testing, treatment or prescriptions for medications

Absolutely, in fact we insist on this. Before making any commitment we offer the following with the therapist whom we believe will be the most appropriate fit:

Free 15 minute Zoom video consultation for individuals

Free 30 minute Zoom video consultation for couples and families.

This gives the opportunity to discuss things further, answer any questions you have and if you are happy to proceed, arrange a mutually convenient time for the first full counselling session.

To begin with, please click the link below to complete our client enquiry form. This will give a little extra information to help us select whom we believe the most suitable therapist would be and then we can email you a list of available appointment times for the free initial call.

Client Enquiry Form

At the end of your initial consultation if you wish to book a time for your first session you can do this directly with the therapist. Sessions are on a first come first served basis so if you are looking to commence your therapy as soon as possible we recommend you make the booking at this stage.  Please also advise either us or the therapist on the preferred payment method and then we will send confirmation of booking along with the invoice and required client paperwork.

No, not all. There is no obligation to book your first session. The therapist will ask you if you wish to proceed and book there and then or if you wish to think about things first, they can send you an email with available dates and times usually for the following week or you can email the therapist whenever you are ready to proceed.

Yes. It is absolutely essential to feel fully comfortable with the counsellor / therapist you will be working with. If after the initial call you would like to have another free initial call with another therapist within our team then please contact us by email and we will arrange this. All of our counselling team are all highly professional and share the same goal in wanting to help clients the best way we can so there will be no bad felling between the team if you choose to work with another counsellor.

Our current fees can be found here

 https://counsellingthailand.com/fees-and-appointments/ 

Payment can be made from one of the following options

1) Bank Transfer (Payment to be made in Thai Baht and copy of payment slip / receipt to be emailed to us)

  • Thai Bank (KBank)  
  •  WISE  to Thai Bank (KBank)
  • (We DO NOT accept Revolut)

 

90 mins – 3745 THB 

60 mins – 2675 THB 

2) PayPal

Please note we do not have a credit card terminal in our office or our therapy rooms therefore invoice will be sent via a third party credit card processing provider where payment can be made from credit or debit card. 

 90 mins – 115 USD

60 mins –  83 USD

(Costs above include transaction and currency conversion fees for paying in USD)

Can I pay by cash?

As sessions need to be paid in advance we do not accept cash payment on day of session however for those who do not have Thai bank account cash deposit can be paid at least 48 hours in advance into any Kasikorn bank (KBank) – and copy of payment slip / receipt to be emailed to us)

Do you accept insurance?

Within Thailand it is normally only licensed hospitals that will accept direct pay from insurance companies. We assist many clients with reimbursement and will provide an attendance letter and receipted invoices. 

IMPORTANT NOTES – Medical / Health Insurance Reimbursement 

Prior to considering any claim most insurance companies will also require a Doctor’s referral letter or medical report following a psychological / psychiatric evaluation with a licensed Medical Doctor (MD) or Psychiatrist. For this we recommend you contact one of the international hospitals Bangkok Hospital or Bumrungrad (Bangkok based clients) and for clients outside of Bangkok we recommend you contact the nearest Bangkok hospital branch

For any clients wishing to claim reimbursement for counselling/therapy sessions from their employer, EAP, insurance provider or other third parties. A copy of the full insurance policy/terms and conditions MUST be forwarded to us for consideration at least 7 working days before the first session. We are happy to assist clients in providing relevant documentation however neither Counselling (Thailand) Co., Ltd nor any members of its counselling team make any guarantees for reimbursement from any third party provider / organisation. This is the sole responsibility of the client.

Within Thailand, it is normally only licensed hospitals that will accept direct pay from insurance companies. We assist many clients with reimbursement and will provide an attendance letter and receipted invoices. 

IMPORTANT NOTES – Medical / Health Insurance Reimbursement 

 

Prior to considering any claim most insurance companies will also require a Doctor’s referral letter or medical report following a psychological / psychiatric evaluation with a licensed Medical Doctor (MD) or Psychiatrist. For this we recommend you contact one of the international hospitals Bangkok Hospital or Bumrungrad (Bangkok based clients) and for clients outside of Bangkok we recommend you contact the nearest Bangkok hospital branch


For any clients wishing to claim reimbursement for counselling/therapy sessions from their employer, EAP, insurance provider or other third parties. A copy of the full insurance policy/terms and conditions MUST be forwarded to us for consideration at least 7 working days before the first session. We are happy to assist clients in providing relevant documentation however neither Counselling (Thailand) Co., Ltd nor any members of its counselling team make any guarantees for reimbursement from any third party provider / organisation. This is the sole responsibility of the client.

The duration of therapy varies depending on individual needs and goals. Some people may benefit from short term therapy lasting a few sessions, while others may engage in longer term therapy that lasts several months or even years.

The frequency of therapy sessions depends on factors such as the severity of your issues, your goals for therapy, and your therapist’s recommendations. Initially, sessions may be weekly or biweekly, and then taper off as progress is made.

Yes, therapy is confidential. Therapists are bound by ethical guidelines to keep your information private, except in extenuating situations where there is a risk of harm to yourself or others

In addition to completing any tasks assigned by your therapist, you can prepare further by reflecting on what you want to discuss, jotting down any thoughts or feelings you’d like to explore in current and future sessions.