Online Counselling Thailand

Online Counselling Thailand : What is it and How Does it Work?

Online Counselling in Thailand with native English and Thai counsellors specialising in individual therapy for adults, children, teens, couples, LGBTQ+ and Thai Western Relationship counselling

In today’s digital age, the availability of online counselling has revolutionised the field of mental health services. Online counselling, also known as e-counseling or teletherapy, refers to the provision of counselling services through digital platforms such as video calls, phone calls, email, or instant messaging. This mode of counselling has gained significant popularity due to its accessibility, convenience, and effectiveness. In this web page, we will provide an overview of online counselling, discuss its benefits, and address some frequently asked questions to help you understand its potential as a counselling service.

Overview of Online Counseling

Online counseling utilises various digital communication tools to facilitate therapeutic interactions between clients and professional counsellors. It offers individuals the opportunity to receive counselling services from the comfort of their own homes or any other location, eliminating the need for in-person visits. Online counselling in Thailand can be conducted in real-time through video or audio calls, allowing clients to communicate with their therapists remotely. 

While various means of online communication, such as SMS or email, are used by some counselling / therapy providers, our experience has shown that video calls offer the most effective and personal experience. Many clients who initially tried online counselling during travel or lockdown periods, such as the recent Covid-19 pandemic, now prefer it due to the numerous benefits it provides.

Benefits of Online Counselling in Thailand

In our experience and according to several studies online counselling can provide the same level of care as in-person counselling, allowing you to see, hear, and interact directly with your counsellor, regardless of geographical distance. Whether you’re struggling to find a local counsellor or require tailor made therapy for specific concerns, online counselling offers a viable solution. You can receive support for depression, mood disorders, anxiety-based disorders, trauma, crisis situations, alcohol or substance abuse, PTSD, and more. For individuals who lack access to essential services, online counselling can be a lifeline.

Accessibility: Online counseling breaks down geographical barriers, making counseling services accessible to individuals in remote areas, those with mobility constraints, or those who face transportation issues. It allows clients to connect with therapists from anywhere in the world, expanding the pool of available mental health professionals.

Convenience: With online counselling, clients have the flexibility to schedule sessions at a time that suits their needs. They can avoid the hassles of commuting, waiting rooms, and time constraints. Online counselling also eliminates the need for time off work or school, making it more convenient for busy individuals.

Expanded Therapist Options: Online counselling allows clients to choose from a wider range of therapists who may specialise in specific areas or offer expertise that may not be locally available. This expanded selection increases the likelihood of finding a therapist who is the right fit for the client’s unique needs.

Enhanced Comfort and Familiarity: Clients often feel more at ease in their own environment during online counselling sessions. This comfort can lead to increased openness and honesty in discussions with the therapist, which can facilitate more effective therapy outcomes.

Reduced Waiting Times: In traditional face-to-face counseling, there might be waiting lists or limited appointment slots. Online counseling can often provide quicker access to therapy, reducing the wait time for clients seeking help.

Access to Multicultural and Multilingual Therapists: The internet allows clients to connect with therapists from different cultural backgrounds and regions worldwide. This diversity can be particularly beneficial for individuals seeking counseling in their native language or for expatriates looking for a therapist who understands their cultural context.

Continuity of Care during Travel or Relocation: Online counselling enables clients to maintain a therapeutic relationship even when they are traveling or moving to a different location, ensuring continuity of care during transitional periods.

Remember that while online counselling offers numerous advantages, it may not be suitable for everyone or every type of mental health concern. It’s essential to consider individual preferences and circumstances when choosing between online counseling and traditional in-person therapy.  

Online Counselling Thailand

Accessing Online Counselling in Thailand

At Counselling Thailand, we have a team of 20 highly experienced therapists who offer counselling and online therapy services to clients residing in Thailand. This has allowed clients to seek help and support where in person counselling is limited or non existent in some of the remoter parts of Thailand. 

Online Counselling for Clients Outside of Thailand – Multilingual Services

Our online counselling services cater to clients from various parts of the world, providing support in multiple languages, including English, Thai, Indonesian, Malay, Mandarin, Korean, Vietnamese, Hindi, Punjabi, and Urdu.

The majority of our international clients are native Thais residing overseas, seeking individual sessions or couples therapy with their Western partners. However, we also work with several clients whose native language is English. They have either been referred to us by previous clients or have chosen our services due to our more affordable counselling fees compared to those in the US, Canada and several countries in Europe.

Free Technical Support:

We understand that transitioning to new forms of technology can be unfamiliar or overwhelming for some individuals. To provide additional assistance, we offer free technical support to help you with the initial software setup for online counselling in Thailand.

Cost of Online Counselling in Thailand:

Our goal at Counselling Thailand is to provide the highest level of professional counselling at an affordable price without compromising on quality. In Bangkok, most outpatient private counselling services charge between 2,500 and 3,500 Thai Baht for 45-50 minute sessions. In Chiang Mai, the average cost ranges between 2,500 and 3,000 Thai Baht for 50-60 minute sessions.

For both in-person and online sessions, Counselling Thailand charges 2,675 Thai Baht (approximately 83 USD) for 60-minute sessions and 3,745 Thai Baht (approximately 115 USD) for 90-minute in-person sessions. 

For more detailed information on our fees, please visit our dedicated fees and appointments page.

Remember before you make any commitment, we offer a free initial consultation.

Frequently Asked Questions:

  1. Q) Which video platform do I need?
  2. A) All online sessions take place exclusively on Zoom
  3. Q) Do I need to pay for Zoom? 

No, you don’t need to pay for Zoom. Our therapists have Zoom professional (pro) accounts, so you can join the online counseling sessions for free by downloading the free version of Zoom

  • Can I use by mobile phone for online counselling?


  1. A) While it is possible to use Zoom on your mobile phone, we recommend using a desktop or laptop device for the best experience. Larger screens on these devices are more conducive to effective therapy sessions, and phone notifications can be distracting.

  1. Q) Can you offer counselling in multiple languages?
  2. A) Yes, we provide online counselling in several languages including English, Thai, Indonesian, Malay, Mandarin, Korean, Vietnamese, Hindi, Punjabi, and Urdu. For other languages, we recommend checking the International Therapist Directory website, where we are proud members, with over 350 therapists in 50 countries.


  1. Q) Can we receive relationship counselling or couples therapy if we are located in different countries?
  2. A) Absolutely! We understand that long-distance relationships and geographical separation can be challenging. When you fill out the initial online enquiry form, please mention your situation and provide the countries, areas/states, and time zones of both parties.


How to Arrange a Free Initial Consultation

At Counselling Thailand, we are committed to providing the highest standard of online counselling services, ensuring accessibility, convenience, and personalised support. 

To arrange a free, no-obligation initial consultation, simply complete our online enquiry form. If you are contacting us from outside Thailand, please include your city location as well as country so we can suggest suitable times convenient for your time zone. We understand the importance of finding the right fit for your counselling needs, and this initial consultation allows us to discuss your concerns further, answer any questions you may have, and mutually determine a suitable time for your first full counselling session.